Heather has been a vital part of making our Disney memories extraordinary. From the initial conversation where we entertained the idea of making a trip to Disney World, to her walking us step by step in planning it out and making the most of every moment, Heather was attentive and proactive. Heather lives the Disney culture in her service and personalized approach to planning amazing experiences. Let me provide specifics of the extra mile Heather goes: 1) Heather worked over the course of months and months rearranging plans, looking for better dining options, adjusting plans based on park traffic, etc. 2) Heather makes you smile every single time you speak on the phone, her love for Disney planning is only matched by her love for making other people happy. 3) Heather is there during the planning as well as the actual trip. We knew she would assist with anything we needed even during the trip. 4) Heather will follow up post trip to ensure she didn’t let anything slip through the cracks. I am sure there are great planners out there, but Heather leaves us no reason to ever go with someone else. Thank you for being so professional, personal and engaging and for also helping us create memories that will last a lifetime.